Dushyant Kumar brings a wealth of experience over decades of leadership experience in the technology sector, with a focus on transforming BPO operations through technology. Proven track record of developing and implementing technology strategies that optimize processes, enhance service delivery, and drive business growth. Deep understanding of emerging technologies such as automation, AI, and analytics, and their applications in the BPO industry. Strong background in IT infrastructure management, cybersecurity, and compliance, ensuring that our solutions meet the highest standards of security and reliability. Passion for client success, with a customer-centric approach to technology innovation and solution design. Commitment to fostering a culture of collaboration, creativity, and continuous improvement within our technology teams.